Question 1

Are you accepting new patients?

Accepted Answer

Yes, please use online booking tool or call to check our availability.

If you would like to use your insurance, please check the FAQ- "Do you accept insurance?" as we will be updating regularly.

Question 2

Do you take insurance?

Accepted Answer

We are currently in-network with the following insurance companies/plans:

-Aetna
-Anthem BlueCross BlueShield
-Anthem HealthKeepers Plus
-CareFirst BlueCross BlueShield 
-Cigna
-Federal Employee Plan, BlueCross BlueShield
-United HealthCare
-Virginia Medicaid Plans. Please call 571-556-8205 to inquire about your specific managed-care organization (MCO)

For our out-of-network patients, you will be responsible for paying our "self-pay" rates. After our visit we will provide you with an invoice or "super bill", which you can submit to your insurance company. Some insurance companies will reimburse you, some will not. We recommend you check with your insurance company. Our rates are as follows:

-Comprehensive Initial Evaluation- $250 (New patients) 
-Medication Management, follow-up visit- $150 (Established patients)

Question 3

Do you see patients of all ages?

Accepted Answer

Yes, we accept patients throughout the lifespan. For children and adolescents we require referral from a counselor, therapist, or healthcare provider.

Question 4

What is a Psychiatric Mental Health Nurse Practitioner (PMHNP)?

Accepted Answer

A Psychiatric Mental Health Nurse Practitioner (PMHNP) is an advanced practice registered nurse (APRN) with specialized training in mental health care. PMHNPs assess, diagnose, and treat individuals with psychiatric disorders. PMHNPs conduct psychiatric evaluations, prescribe medications, and offer psychotherapy to provide comprehensive care.

Question 5

What are your 'self-pay' rates if I am not covered by one of the insurance companies you've listed?

Accepted Answer

For our out-of-network patients, you will be responsible for paying our "self-pay" rates. After our visit we will provide you with an invoice or "super bill", which you can submit to your insurance company. Some insurance companies will reimburse you, some will not. We recommend you check with your insurance company. Our rates are as follows:

-Comprehensive Initial Evaluation- $250 (New patients) 
-Medication Management, Follow-Up Visit- $150 (Established patients)

Question 6

Where are you located?

Accepted Answer

We are currently located at 7110 Heritage Village Plaza, Suite 101, Gainesville, VA 20155.

We also serve patients throughout the state of Virginia via telehealth.

Question 7

Will my visit be telehealth or in-person?

Accepted Answer

You choose. We would like to make mental health care more convenient and accessible, which is why we offer both in-office or telehealth services. You'll simply click on a link to a HIPPA-compliant video conferencing application using your computer or phone.

Question 8

Do you offer psychotherapy, aka talk-therapy?

Accepted Answer

Our providers are trained in various psychotherapy modalities and will integrate these strategies into almost all visits. Our follow-up visits are generally limited to 30 minutes, with some exceptions.

For individuals who benefit from psychotherapy alone (without medications) or require more extensive or specialized psychotherapy, you will be referred within our network of trusted therapists who can provide the specific support that you need.

Question 9

What are your office hours?

Accepted Answer

Our hours are flexible and vary to better accommodate as many people as possible. Please check our online booking link to view availability, as it is subject to change. While we are not a crisis center, sometimes people need same-day appointments. We will try to accommodate this for existing patients if you send us a message through your patient portal.

Question 10

What area(s) do you serve?

Accepted Answer

Our office is located in Gainesville, Virginia. We love to serve our immediate community and surrounding areas, but we are also able to provide care for patients anywhere in Virginia via telehealth.

Frequently asked questions